After close, the thesis stays alive.
The Asset Management Agent runs business plans, leasing, and hold-or-sell on owned assets. The Service Monitor Agent watches covenants, reserves, and watch items on the serviced book — both on one record.
The thesis dies in a new workbook — or a separate inbox.
Equity teams lose the IC case in a new spreadsheet. Lender desks lose origination context in a mailbox of PDFs. Plex keeps both the hold period and the serviced book on Institutional Memory.
How the desk actually runs.
Inherit the record
Closing hands the live model, covenants, and IC rationale to the asset or servicing desk — not a PDF dump.
Run the hold or the book
Equity: leasing, NOI, and capex on the asset. Lender: coverage, packages, and collateral on the loan.
Flag variance early
Ask Sam surfaces where performance has left the case — and what similar assets or credits did next.
Feed the next decision
Hold, recap, sell, or work-out outcomes strengthen Institutional Memory for the next deal.
Asset Management Agent — business plans that stay alive
The underwriting case does not freeze at closing. Asset managers work the live plan — budget versus actual, capex, and strategy — against what IC approved.
- Hold-period plans linked to the original model
- Budget versus actual without a parallel file
- Capex and business-plan updates on the asset record
- Ask Sam: how are we tracking versus the IC case?
Asset Management Agent — leasing and hold-or-sell
Occupancy, rollover, and rent sit next to the thesis so variance is a decision, not a surprise in quarterly reporting.
- Leasing and occupancy against underwritten assumptions
- Rollover and renewal risk on the same asset
- Hold, refinance, or sell with the original buy box in view
- IC-ready narrative without rebuilding the story
Service Monitor Agent — covenants and coverage
DSCR, LTV, occupancy tests, and reporting calendars sit on the loan — not in a shared mailbox. The desk sees what is tight before it is late.
- Covenant tests against the live loan structure
- Reporting calendars and missing borrower packages
- Coverage drift versus the origination case
- A single queue for what needs a person today
Service Monitor Agent — reserves and servicing memory
Waivers, amendments, and work-out notes should survive team changes — and inform the next origination, not disappear in email.
- Reserve adequacy versus original underwriting
- Watchlist history tied to borrower and sponsor
- Exception and waiver rationale preserved
- Work-out outcomes that feed origination memory
We embed with your desk.
Plex specialists sit with acquisitions, origination, and asset management on live deals, live models, and the books you already run until your people own it day to day.
Sit with the team
We start on your live pipeline and serviced book, not a sandbox. Specialists work beside the desk on deals, loans, and assets already in motion.
Encode the playbook
Buy box, models, covenants, and committee habits get written in so the next deal runs the way this firm actually decides, not a generic workflow.
Transfer ownership
We stay until the desk is running it day to day. The system remains yours. The specialists step back when your people no longer need them in the chair.
Ask Sam on owned assets and the serviced book
Performance versus thesis, covenant pressure, and precedent — grounded in the live record.
- How is NOI tracking versus the IC case?
- Which loans are tight on DSCR this quarter?
- What did we waive for this sponsor last time?
- Draft the hold/sell memo for this asset